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Azimut SDK
Telecom

From SIM selection to activation, without a store rep

The SDK manages the full SIM issuance journey — prepaid or postpaid selection, biometric KYC, physical SIM printing or eSIM provisioning, and carrier activation — in a single session.

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du self-service kiosks powered by Azimut SDK — UAE
du — 200+ self-service kiosks across UAE retail stores, powered by Azimut SDK
SIM dispensing at self-service kiosk
Physical SIM printing and eSIM provisioning managed through a single SDK session

How it works

How the sim issuance flow works

The SDK handles supported device operations. Your application coordinates the workflow with the services responsible for identity, payment and account decisions.

1

Plan selection

Customer selects prepaid or postpaid. Rate plan options fetched from carrier BSS. SDK manages the UI session state.

2

Identity verification

Biometric capture — fingerprint or facial scan. SDK sends to the identity verification backend and waits for clearance before proceeding.

3

SIM type selection

The application offers physical SIM or eSIM according to carrier eligibility. Physical dispensing, optional personalisation and carrier provisioning are separate steps. The SDK controls supported physical devices.

4

SIM print or eSIM provisioning

For a physical SIM, the SDK operates the supported dispenser and any configured personalisation device. The application links the SIM identifier to the carrier request. For eSIM, the carrier’s provisioning service supplies the activation information; no physical card is dispensed.

5

Activation and confirmation

The application waits for the carrier’s activation outcome before confirming service. Dispensing a SIM does not prove activation. Keep failed or uncertain activation linked to the issued SIM so support can reconcile the original request without issuing another card.

What the SDK handles

Hardware

  • SIM printer / card issuance module
  • Biometric scanner (fingerprint or facial)
  • Receipt printer
  • Card reader (for existing customer lookup)

Integrations

  • Carrier BSS/OSS APIs, including legacy SOAP/XML and message queues via Azimut middleware
  • eSIM provisioning APIs
  • Identity verification backend
  • KYC document archives over SFTP

Customers

Deployed with

Production deployments running sim issuance flows in real environments.

du
TelecomUAE

du

SIM issuance, eSIM provisioning, and plan management across 200+ kiosks.

Rakuten Mobile
TelecomJapan

Rakuten Mobile

SIM issuance and plan management via self-service kiosks.

Asiacell
TelecomIraq

Asiacell

SIM issuance, plan purchases, and top-ups at self-service points.

Airtel
TelecomUganda & Seychelles

Airtel

SIM issuance via self-service kiosks.

MTN
TelecomAfrica

MTN

SIM registration and self-service mobile features at kiosks.

Digicel
TelecomCaribbean

Digicel

SIM issuance and self-service at kiosks across Caribbean markets.

Cable & Wireless
TelecomSeychelles

Cable & Wireless

SIM issuance and self-service kiosk flows.

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From the blog

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The Next Telecom Kiosk Has a Face — and an Engine Behind It

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Ready to deploy sim issuance on your kiosks?

Talk to our team about your hardware, integration requirements, and deployment timeline.

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