About the role
We are looking for an energetic and proactive relationship manager to support our ongoing projects and customer relationships in Japan. This is a relationship management and coordination role, not a technical role. You will work between project teams and liaise with business and technical stakeholders to maintain clear communication, coordination, and follow-up.
The role involves hands-on learning on the job. It is well suited to someone at an early stage of their career who is keen to learn, take initiative, and gain exposure to an international business environment.
Key responsibilities
- Support day-to-day relationships with customers and project stakeholders.
- Coordinate between project, business, and technical teams.
- Attend meetings and follow up on discussions, actions, and requirements.
- Help maintain clear communication between customers and internal teams.
- Support day-to-day project coordination and follow-up.
- Liaise with technical teams when required.
- Learn about the projects and business through hands-on involvement.
Requirements
- 2–3 years of professional experience preferred.
- Fluent Japanese and conversational or business English sufficient for day-to-day communication with international teams.
- Strong interpersonal and relationship-building skills.
- Organized, with strong follow-up and coordination skills.
- Comfortable working in an international and multicultural environment.
- Experience in customer relations, coordination, account support, or a similar role is helpful but not essential.
Working arrangement
This is primarily an office-based role in Tokyo, with the expectation of reporting to the office on most working days and following regular working hours and working days. The initial engagement is for three months, with the possibility of extension and a permanent position based on performance and business requirements.